FAQ
Where can I buy Nut Brothers?
You can buy online from our website and or from selected Supermarkets nationwide. Feel free to drop us an email and we’ll let you know the closest stockist near you.
How should I store my nut butter?
Please store in a cool dark place at ambient temperature, like your pantry or cupboard. Our products do not need refrigeration as that will make them go hard.
Why is there oil on top of my nut butter?
Oil separation occurs naturally as we do not use emulsifiers. That is why we have directions to ‘stir before you spread’ on the lid. These are the ‘good oils’ that rise to the top naturally and once mixed back in your nut butter will be fine to use.
I have seen some white stuff on top of my Dark Chocolate Peanut Butter.
We say on the jar, natural separation of cocoa butter and peanut oil will occur. In extreme temperature change this separation can be more noticeable.
This can occur on rare occasions and particularly in cold temperatures.
This is completely food safe so simply mix back in and it’s ready to eat.
Does Nut Brothers ship internationally?
At this point in time we do not ship overseas.
When will I receive my order?
You should receive your order within 3 working days North Island or 4 working days for the South Island.
Where do you produce Nut Brothers?
We roast and mill our nuts in small batches in Auckland. Some manufacturers use nuts pre roasted overseas which we believe is nowhere as fresh as what we do nor taste anywhere as good.
Is your packaging recyclable?
Our glass jars and metal caps are recyclable. Our pouches are soft plastic and can be recycled into fence posts trough the soft plastic recycling scheme. There are soft plastic drop off zones a most Countdown stores, The Warehouse, Huckleberry stores and more. For more information visit: https://www.recycling.kiwi.nz
I have made some errors on my order.
Email us at info@nutbrothers.co.nz or call 0800 NUT BROS
I’ve experienced some damages in transit.
Email us at info@nutbrothers.co.nz or call 0800 NUT BROS
I have received the incorrect order.
Email us at info@nutbrothers.co.nz or call 0800 NUT BROS
What if I’m unhappy with the quality of my order?
We product in small artisan batches and use fresh raw materials. These can from time to time have seasonal variation slight differences from various growing regions. We are continually refreshing our stocks. We welcome your feedback and if you feel something is not up to our usual quality or not what you were expecting, simply pop us an email detailing your concerns and we will respond within 24 hours with a solution. Email us at info@nutbrothers.co.nz
PR Inquiries and Customer Service
Whats the best contact for PR and Customer Service?
Email us at info@nutbrothers.co.nz
INGREDIENTS
What are hi oleic peanuts?
Hi Oleic Peanuts, are peanuts that contain a higher amount of oleic acid compared to standard peanuts. Oleic Acid is a monounsaturated fatty acid – it is known as a good fat, reducing the amount of LDL (bad cholesterol) whilst boosting the levels of HDL (good cholesterol).
Are your products gluten free, vegan or sugar free?
Please refer to the claim’s matrix below.
100% Natural | Gluten Free | Vegan | No Added Sugar | No Palm Oil | No Additives | 25% Protein | |
Super Crunch Peanut Butter 500g | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Super Smooth Peanut Butter 500g | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Peanut Butter Crunchy & Slightly Salted 300g | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Peanut Butter Smooth & Slightly Salted 300g | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Peanut Butter Smooth & Slightly Salted 1kg | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Smokin’ Chipotle Peanut Butter 300g | ✓ | ✓ | ✓ | ||||
Dark Chocolate & Peanut Butter 300g | ✓ | ✓ | |||||
Salted Caramel Peanut Butter 300g | ✓ | ✓ | ✓ | ||||
Almond Butter Crunchy & Slightly Salted 300g | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
Almond Butter with Sunflower & Chia Fibre 300g | ✓ | ✓ | ✓ | ✓ | ✓ |
Are your nuts tested for bacteria like aflatoxin?
All our raw material ingredients come with certificates of analysis ensuring correct testing has taken place. Especially testing for microbiology of nuts and seeds.
Where do your ingredients come from?
Peanuts | South America |
Almonds | Australia and California |
Sunflower Kernels | Eastern Europe |
Chia Seeds | Bolivia |
Dark Chocolate | New Zealand |
Caramel Crunch | New Zealand |
Sea Salt | New Zealand |
NUT BROTHERS BASICS
Who Owns Nut Brothers?
Nut Brothers is owned by Nature’s Foods Ltd. The directors are Woody, Badey & Grom.
When was Nut Brothers started?
Nut Brothers began in 2015 – however it was just an idea for several years, with much talk, tinkering and many trials or experiments before we decided to give it a proper nudge.
What are some delicious ways I can enjoy Nut Brothers nut butters?
Please see our recipes link on our website or our Instagram feed for some good recipe ideas.
What is the shelf life on Nut Brothers products?
Nut Brothers put 12mths shelf life on all our products
Wholesale / Foodservice
Do you supply wholesale / foodservice?
Nut Brothers make 1kg squeezy pouches for Food Service applications like baking or smoothies.
Nut Brothers make 20kg buckets of Peanut Butter and Almond Butter for manufacturers.
Information on these products are available on request.